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The stick, helmet or protective gear does not suit you? No problem. You can return the goods without giving a reason within 14 days of receiving them.
How to proceed Download formTo help us process your return quickly, please include a completed form and a copy of your proof of purchase in the package.
The goods must be unused, undamaged, complete and in the original packaging including tags.
Follow the steps below. A properly prepared shipment helps us process your return faster.
Before sealing the package, make sure it contains a completed form and a copy of your proof of purchase, such as the invoice you received by e-mail or in the package.
Download formGoods must be returned in their original condition.
Please do not send the goods to our retail stores. Send them directly to our central warehouse where returns are processed.
Recommendation: Send the package via registered mail and keep the tracking receipt.
Show on mapWe refund the money to your account within 14 days at the latest from the moment the goods arrive at our warehouse.
Yes, you can drop off the goods at our central warehouse or our retail stores in Hradec Králové or Chrudim, but the final processing will be handled by the central warehouse.
Not sure how to return the goods correctly? Contact us and we will be happy to help.
